Terms of Service

Last updated November 13, 2026

1. The service

Fast Snap Pro is operated by HYPERSMARTY LLC ("we," "us"). It lets contractors send a link to a lead, who uploads photos and a description of a job; we use advanced AI to scope the job from those photos, and price it using the contractor's own rates. By creating an account or using Fast Snap Pro, you agree to these Terms.

2. Accounts and billing

Accounts are billed as recurring subscriptions (monthly or yearly) through Stripe. Access to the dashboard requires an active subscription. You can view your plan, change it, or cancel it at any time from Settings → Billing, which opens Stripe's billing portal. Cancelling stops future renewals; we don't automatically prorate or refund partial periods except as described in the money-back guarantee below or where required by law.

14-day money-back guarantee: if you are a first-time subscriber on a monthly billing plan and have used 20% or less of your plan's monthly AI estimate requests (5 on Basic, 20 on Pro, 60 on Enterprise), you may request a refund of your first paid subscription charge within 14 days of that charge by emailing info@fastsnappro.com from your account email. The refund is for the amount you paid minus a 3.5% payment-processing fee, which is not refunded. This guarantee applies once per customer, to the first paid subscription charge only, and only to monthly subscriptions — annual subscriptions are not eligible. It does not apply to renewal charges or any subsequent subscription charge, and it is not available to accounts suspended or terminated for violating these Terms.

No other refunds: except as described in the money-back guarantee above, or where otherwise required by applicable law, all subscription charges are non-refundable (the free trial itself is never charged). This includes fees paid for a billing period in which you cancel partway through, and unused estimate requests at the end of a period. Cancelling a subscription stops future charges; it does not entitle you to a refund of any amount already charged.

3. Fair use & plan limits

Each plan is licensed for a specific number of users and a specific number of monthly AI estimate requests, both shown on the Pricing page and in Settings. "Unlimited" language, where used, refers to estimate requests within a plan's stated monthly cap (each estimate request and each confirmed online booking counts as one) — not to account size, number of users, or number of businesses on one account.

Basic includes 1 user, Pro includes up to 3 users, and Enterprise includes up to 5 users. Sharing one user's credentials across more people, crews, or locations than your plan's user limit, or operating what is functionally more than one business under a single account, is outside a plan's fair-use terms. We monitor account activity (including login patterns) for usage consistent with this kind of sharing. If we detect it, we may contact you to upgrade to a plan sized for your team, and — if usage continues after that outreach, or in cases of clear abuse — throttle, suspend, or cancel the account, with no obligation to refund the current billing period.

4. Estimates are estimates

AI-generated scope and pricing is a starting point based on submitted photos and descriptions, priced using the contractor's own configured rates. It is not a substitute for a professional in-person assessment, and neither the contractor nor Fast Snap Pro guarantees the accuracy of an AI-derived estimate. Contractors are responsible for reviewing estimates before sending them to a lead.

5. Acceptable use

Don't use Fast Snap Pro to submit unlawful, abusive, or fraudulent content; to impersonate someone else; to attempt to access another company's data; or to interfere with the service's normal operation.

6. Termination

We may suspend or terminate accounts that violate these Terms — including the fair-use terms in Section 3 — or that we reasonably believe pose a security risk to the service or other users.

7. Disclaimer & liability

The service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, HYPERSMARTY LLC is not liable for indirect, incidental, or consequential damages arising from use of Fast Snap Pro.

8. Contact

Questions about these Terms: info@fastsnappro.com.

This document is general boilerplate intended to set reasonable expectations for the service — it has not been reviewed by an attorney and isn't legal advice.